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What to do when guests blackmail your hotel with bad reviews | By Stuart Dickinson

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What to do when guests blackmail your hotel with bad reviews | By Stuart Dickinson
While the old saying may claim there’s no such thing as a free lunch, that doesn’t stop some unscrupulous
guests from blackmailing freebies out of hotel management. Over the years, hotel and restaurant owners have
reported a rise in guests threatening to write bad reviews on popular platforms like TripAdvisor unless they
receive bill reductions, room upgrades, free meals or have other demands met.

Source: Hospitality News
What to do when guests blackmail your hotel with bad reviews | By Stuart Dickinson

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