Category Archives: Bed & Breakfast

January 2017

Trashing hotels reputations online and chronic complainers!?

We recently did some work for a local hotel. As we were talking about improving guests experience, the hotel manager mentioned a group that had stayed at the hotel and seemed to have had a few bad experiences during their stay. Although the manager was going beyond the call of duty to please these guests, complaints came coming from what appeared to be truly unpleasable guests. This manager offered apologies, refunds and more but the guests never seemed satisfied. In Read More...

I could just do it myself in minutes!

It always fascinates me when a client says something like that. Maybe that is true but many more times than not, people do not realize how much of their precious time is actually spent selecting the “right” promotional product (or any other task for that matter). Then, there is the issue of quality and selecting the right item and having true after purchase help and future follow ups and what item should you do next, and what else is available Read More...

December 2016

Consumers Love Promotional Products

Americans have spoken: They love promotional products more than ever. For more than 200 years, these vehicles of promotion have integrated their way into daily life, serving not only as useful tools, but as powerful, long-lasting advertising media. Also see PPAI study HERE Read More...

Choosing a Personalized Promotional Item

OK, so you just need an personalized umbrella. You may be tempted to select the cheapest umbrella. You may decide to just go on the web, choose from what you find and just settle for the one that seems best (OTA style!). You may even call one of those web suppliers and, hopefully, speak to someone who knows about umbrellas, knows the hospitality industry and is truly interested in your needs and goals. Unfortunately, It is unlikely that this person, Read More...

Driving Hotel Revenue and Improving Guests Experience with Promotional Products

As a Hotel Manager or Sales Director, your main concerns are likely to be driving revenue and guests experience . We specialize not only in the promotional products industry but also the Hospitality industry.  It won’t cost you anything to use our expertise. Let us do the work for you. Tell us about your next event, corporate meeting, sales goal and we will find a promotional product that is most likely to yield the results you want. We can help you find the product that can give you an Read More...

November 2016

The Dad Hat is Back!

The Dad Hat is back! But what exactly is a Dad Hat? The Dad Hat actually began as a pejorative name. To the people who named them, they simply didn’t look cool. The Dad Hat is a baseball cap with a slightly curved bill, made of unstructured canvas or cotton. Millennials, who at the time of its naming preferred the flat bill, would make fun of the outdated hats their dads wore everywhere, from little league games to family barbecues. But Read More...

Give your hotel group sales a boost!

Your hotel group clients do want to hear from you and yes, direct mail is still a good way to reach out to them. The question is, which promotional products do you send in your mailer? Often is better than one big impressive mailing. You want to make sure that the item you send is not too think or too heavy. You also want to make sure that you send at least two items. Good choices would be a pen and Read More...

Personalized USB Key – Great for Hotels

Being successful in a hotel industry isn’t determined by the number of new customers but by the effective retention of the customers. Next time they visit, give your guests two keys! One for their room and one they will keep and use – USB 2.0 Hotel Key! More Info: Personalized USB Key - Great for Hotels Read More...

August 2016

5 Bed and Breakfasts’ No-Nos

B&Bs and inns are different from hotels. To the uninformed outsider, they appear the same—a room with a bed for the night, but a more seasoned traveler sees the various differences; the most glaring being that while a hotel is often cheaper, a B&B has far more personality, both for better and worse. A few more noted difference: B&Bs—as per their name—often provide many of your meals free (and delicious), saving you the thirty or so bucks you would Read More...

Top Five Things NOT to do at a Bed and Breakfast

Mike Shubic asked over 100 Innkeepers what their biggest pet peeves were with guests. In his video, he covers the top 5. This is wonderful third party video that you may want to share with your guests. As as guest, we do not always know the protocols of staying at a B&Bs and make a few, uneducated, mistakes. You will do all of us travelers a great service and your B&B is bound to benefit! See his great article here Read More...
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